I have a 9600.  My floppy drive worked at first then had the same
problem you are having, then the floppy drive worked again after a clean
install of the operating system.  8600/9600 systems have strange
problems every now and then.  I also cleaned the floppy drive with a kit
bought at the local computer store.  That didn't do any good.  I could
also see that the drive heads were fine, no bending, mutilation, etc.

Sincerely yours, Grizzlygiant

Steven Lee Stinnett wrote:

>Etc., the first time I tried to use the floppy drive - an installer for
G3 upgrade - it
> opened the disc but when when I tried to install the software, the drive
> started making a lot of noise, then the OS crashed.

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