Gail,
You might want to duplicate your preference folder prior
to trashing, just in case it has no effect and you want to
go back to square one.  Save the duplicate to your desktop.
Joe

> From: Bruce Johnson <[EMAIL PROTECTED]>
> Gail Vass wrote:
>> Thanks Joe....but.....I followed your directions with this result:
>> 
>> "With Netscape running, click on Edit, then Preferences.
>> Then click on Applications and scroll down to
>> Portable Document Format. Click once, click edit,
>> then select "Application", the Choose Acrobat."
>> 
>> * Joe,  It was already chosen.
>> 
>> "Do the same for Jpeg Image, only you can pick
>> Netscape to display it rather than "Save to Disk".
>> 
>> * Joe,  Handled by was already chosen for "Communicator" .
>> I saw the "save to disk" but it was greyed out.
>> 
>> I did have to reinstall Netscape after I installed Acrobat Reader 5.0.5
>> could that be the pdf problem?
> 
> 
> Go look in your Netscape Communicator:Plug-ins folder see if PDF Viewer
> is there. If it is, it may be messed up, copy the one from the Web
> Browser Plugin's folder from your Acrobat Reader folder into there.
> (Note, this is different from the Plug-ins folder in the Acrobat Reader
> folder.)
> 
> I suspect that the JPEG issue is because of how the attachment is being
> encoded in your friends e-mail.
> 
> -- 
> Bruce Johnson


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