Bruce Johnson wrote:
>Wilton H. Shaw wrote:
>
>
>>I have a PowerMac 8500, using OS 9.1.
>>Everything has been going well lately until I started getting a window
>>opening when I tried to get on my browser(Mozilla) called "Netscape
>>Quality Feedback Agent". After this the computer would freeze. I tried
>>various things to get the computer to not freeze. I did something wrong
>>because now when I get on the internet, I find I have lost all my
>>previous mail, my Address Book and my Bookmarks.
>>Any help?
>>
>>
>>
>
>Check to make sure you've not just changed your default Netscape Profile.
>
>Look in System> Preferences>Netscape Users and see how many folders are
>there...if you see an older one see if it contains your stuff (double
>click o the bookmarks.html file and see if they're your missing bookmarks)
>
>Other than that, 'I tried various things' is utterly *un*informative.
>
>It's like saying 'A horse won the race'. Well, yes, that's generally a
>given..*which* horse is the important bit...;-)
>
>
>
>
>
I believe you found my problem. One of the things I did was to throw
items out of my preference folder, and one of those items was the
Netscape Users folder. I lost my email but I have been able to replace
my bookmarks and my address book because I had saved them to my HD. As
far as eliminating the freezing of my computer, I rebuilt the desktop
and zapped the pram. This has taken care of that situation.
Thanks
Wilton
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