I returned my 7600 to the shop to have RAM installed. This was before I 
started taking apart computers myself.
They apparently attached an external drive and ran Norton's even though I 
did not ask them to. However, their drive must have been infected because 
when I fired up the computer back at home, many of my applications were 
already rendered inoperable by the nVira virus, which was caught by a 
Virex scan.

Why didn't Virex work in the shop?

Being a newbie, I had put Virex on the least invasive settings - the one 
omitted being "scan external drives". Since I owned no external drives at 
the time, I turned that off. Little did I know that one would be used on 
it in the shop. Had I left that setting turned on, the shop would have 
avoided 100's of phone calls from angry users who also found their 
computers infected.

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