on 3/12/03 10:54, Adrian D'Alessio at [EMAIL PROTECTED] wrote:

>> In other words, you lied to them and cost them money despite the fact that
>> they explicitly told you that your machine is not supported.
> 
> First of all I never lied to them I just refused to discuss processor
> speed. And if we did not have faith in our ability to keep our old Macs
> going in spite of it all neither of us would subscribe to this list.

Yes, but my "faith" does not entail deceiving others to get them to help me.
The cost for being cheap should only penalize me and my time, it shouldn't
penalize others.

> My purchase entitled me to tech support.

Your purchase entitled you to tech support on a supported system. You do not
have a supported system. You had to deceive them in order to receive
technical support.

> And those folks would have been
> there answering the phones whether I called or not.

Haha! What difference does it make, right? I'm just one person. How can that
make an impact? I suppose you don't vote, either. Individual actions add up
to group decisions, my friend.


> Furthermore if american
> business is operating on a profit margin so slim my call can negate any
> gain then this country is in very deep doo-doo.

This is precisely the way that software business operates. Why do you think
so many companies have eliminated free tech support?

> Should I apologize for not being able to afford major upgrades ? Should I
> apologize for needing a printer amnd trying to make what is available to me
> work to my advantage even if it was not designed as such ? There are a great
> many people in this country who piece together viable machinery from what
> they can access. Why should I consider my computer as any different ? After
> all it's mine.

Again, the issue is not how you can spend your money. The issue is deceiving
people so that you can pass your cost on to them.


-Mick
-- 
Sigs with a message suck!


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