Mick wrote: > Your call to tech support essentially negated >any possible profit they would have made on your purchase.
What, are these tech support people subcontractors billing Lexmark attorney's rates for each phone call? And as far as only talking to a customer who has a "supported" machine, screw that. I say make the call. Their are many possible product issues that can arise not related specifically to the machine you are using it on and they should at least be willing to discuss it with a customer. Obviously this only applies to a limit. Some customers are just plain ignorant, I'm sure. I have called Lexmark about my wife's Z42 that she uses on a "supported" iMac and it was my impression that they are clueless about Macs and don't really want to be bothered about them, period. Adrian wrote: > > Lexmark was not worried about my financial viability when I bought >two inkjet cartridges at almost $ 70..00 today. That's where they >make it all back. >And is almost as much as the printer cost a few months back. <snip> >I think it's called getting the buyer in the door. So Lexmark knows how to >take care of itself. EXACTLY! Lexmark makes a low cost but decent printing printer (despite their poor margin limitations). They are akin to Gillette, a company that will almost give you a razor so they can make money selling you overpriced blades for the rest of your life. Unfortunately this business model is being applied more and more. It's about creating need in order to maintain continuos repeat business. (We bought an aquarium system for our daughter for nothing only to find later that the system requires a new expensive replacement charcoal activated filter every two months). Uhhh...have I mentioned that I really like my PCI 8500 Powermac? ;-) Mike -- PCI-PowerMacs is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Sonnet & PowerLogix Upgrades - start at $169 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> PCI-PowerMacs list info: <http://lowendmac.com/lists/pci-powermacs.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive:<http://www.mail-archive.com/pci-powermacs%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
