Scanner problems

[Christopher Gleeson]

 I just got an Artec 1236 USB scanner, and it seems to be in great 
shape. I installed the extensions that came with it, and installed 
the driver (actually a plug-in for whatever imaging software you want 
to use). As soon as I went to try a test scan, the application quit 
and I got a message that a 1,010 error occurred, please restart. I 
then downloaded the most up to date drivers/extension from the 
company's website, installed them,and got the same result.

This is puzzling. Has anyone out there run into this type of problem 
before? Is there anything particular I should be looking at?

My system is a PM8600/G3 400 OS 8.6.  I would appreciate any leads 
anyone can suggest.

Thanks

Chris Gleeson
Napanee, Ontario
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