The problem is 100% your ISP's fault IMHO they supply the DHCP server which
provides you with an IP when you connect.
You will need to find some one with an IQ above room temp. at your ISP to
help you get back on.
If I were you I would demand a refund for the time since this started till
it is fixed.
I suppose there is a remote possibility that the modem could be defective
but I seriously doubt it.
Try using your old static IP see if it connects. Worth a try but I wouldn't
bet on it working.
> I live in Vancouver BC CA and use Cable for my Internet connection, single
> PC with Win98, no home networking. The ISP is Shaw@home which took over
> Roger@home a few months ago. On May 3 a tech came to my house and replaced
> the cable modem with a new one and advised me changing from static IP to
> dynamic IP. My nightmare started. My browser (Netscape 4.77 in Win
> 98) cannot access any webpage, no email, no newgroups. I checked the IP
> configuration no IP is assigned to me. when I used release and renew I got
> an error saying "DHCP server unavailable to renew the adapter". With the
> help of the tech support in Shaw@home. I did the following:
>
> 1. removed TCP/IP protocol in Win Networking and added again.
> 2. removed my NIC from device manager and added it again as new
> hardware. so reinstalled the device drivers.
> 3. Physically remvoed the NIC and put in a spare slot.
> 4. power off the cable modem checked and swapped all connectors.
> 5. got a new NIC and installed in my PC, trying in different slot.
>
> but get the same result "DHCP server unavailable" and cannot access the
> Net.
> Finally the new modem was suspected faulty. I am now waiting Shaw@home to
> deliver another modem but it take a week.
>
> Do you have any suggestion about this problem? Any advice and suggestion
> is highly appreciated.
>
> Thank you very much for your response.
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