Ralph, Try the EndItAll program to close down each running app until you find the one causing the problem. I use EndItAll to close down all unnecessary running programs when doing install DL., etc. . .great FREE program http://newlife-win98.server101.com/enditall_info.htm Click on the ENDITALL button on the Graphic to D/L HTH, Ed ----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, July 28, 2001 12:35 PM Subject: PCWorks: DVD software will not run - HELP!!! > To one and all, > > This problem is occurring on a friend's system - Dell computer, Win98SE, > 128Meg ram, and all that comes with fairly new Dell systems. > > It came with a DVD drive and and the corresponding software with the > system. The last time he played any DVDs, about a month ago, he was able > to play them without any problem. However, over the last month, he has > installed various updates to the system from MS, as well as some other > software packages. Yesterday, he went to play a DVD, and the program > started up as normal - BUT after a few seconds, it comes up with a > warning box that "some application is preventing the playing of DVDs". > VERY informative - NOT!!!! > > After he told me of this, I was over to his house last night, looked at > the system, and I am totally stumped. He called Dell tech support, after > we originally talked, and they had him uninstall the DVD software, and > re-installed with no change in the problem. He was told to run msconfig, > which would have been my next try, and nothing is making any difference > it would seem in what is getting loaded. I tried going into msconfig to > see what is getting loaded at startup, tried doing cntrl-alt-del to see > what is actually loaded, and looked at system information, to see IRQs, > DMAs, and other info, and got NOWHERE fast. > > I know the problem could be related to audio and/or video, but WHERE > exactly is what I can not figure out how to isolate at this point. Not > sure at this point if to another app, or to some update problem from the > Windows updates he installed on his system. > > Unfortunately, he did not get a CD burner with the system when he > originally ordered - so he does not have a system backup unfortunately > to restore to a previous working system configuration. > > Another friend had similar issues recently, similar - changed some > hardware and the DVD software that came with his ATI video card would > not work. Changed the DVD drive, removed the ATI DVD software, and > installed the DVD software that came with the new drive, and absolutely > NO problem. > > So not sure what the original friend should do at this point to try to > solve the problem - try to continue to find which issue is causing the > DVD software to not work, or try to get a different program, and see > what that does on the system??? I am not sure what kind of approach to > do at this point. > > Ralph ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
