At 08:26 AM 4/10/02 -0700, [EMAIL PROTECTED] wrote the following:

>I bought ZoneAlarm Pro for a friend of mine - he is currently running
>Win98SE. Originally the program worked absolutely great for quite a period
>of time, as expected, without any problems of any kind.
>
>Unfortunately, one day a week or so ago, the program started acting as I
>have never seen - it started asking about every single connect to the
>internet, including every one that had happened previous. This became
>non-stop no matter where you were connecting. Even if you told it to
>remember, it would ask (and ask and ask and ask and ...) if it should
>allow. No matter what I tried to do, including uninstalling and reverting
>back to the older version (had upgraded to the new version), would stop
>this problem from happening. It REALLY started to drive us both nuts, and
>finally I had to totally uninstall ZoneAlarm Pro from his system, and
>install the firewall that comes now with OnTract's SystemSuite package,
>version 4 - the newest version (since I had installed ZoneAlarm on his
>system, originally did not install OnTract's firewall from that package.)
>This obviously stopped the ZoneAlarm problem BUT I really wish I could
>figure out what in the world could have caused this problem to begin with,
>since ZoneAlarm has always been an absolutely great package to use.
>
>Any ideas of what caused / how to solve???

For reinstall problems see question 1 here:
http://www.zonelabs.com/services/support_install.htm

In many cases ZoneAlarm should be disabled before installation of other 
software, especially if the other software requires connection to the 
Internet. I don't know if you did a program install while ZA was working 
but this could be the problem. I've had similar experiences...

--
Gerry Boyd
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