Does he have some add-ins installed?  Adobe Acrobat comes to mind.
Acrobat adds macros to the Office programs which have to start up and
shut down when you open/close the programs.  Since you say it happens to
him with both versions of Office, I'm thinking it's some common
denominator.  Ask your friend if he has any third party software he's
using that adds features to his Office Programs.

Linda
Publisher ~ ABC ~ All 'Bout Computers
Owner ~ Linda's Computer Stop
http://personal-computer-tutor.com
FREE MS Office eBook Tutorial
http://personal-computer-tutor.com/library.htm
 


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
On Behalf Of Kiki
Sent: Saturday, September 28, 2002 1:46 PM
To: PCWorks Mailing List
Subject: PCWorks: RETRY - It takes a long time to close Office 97
documents


Hi List...
I post this couple days ago, no responses, so I'm retrying now for your
help
or any clues.
My friend have this trouble in using his MS Office 97 and 2000.
It takes a long time every time he close any Office documents (take
about
1-2 minutes to close just a 40-50 kb document) and this  ONLY HAPPENED
IN
CLOSING MS OFFICE documents, not in saving that file (only takes a few
seconds), or editing its contents like picture, text, or anything.
On any other programs (like WordPad, Notepad, Visio, Instant Artist,
etc),
this has never happened (saving and closing these types of document file
with same size Office documents
only takes a few seconds), so I think it's not hardware performance
problem
(or it is?)
His PC is a Pentium 133 MHz, 16 MB RAM, 2 GB HD, running Win 95 system.
He has tried to reinstall this Office 97 and also has tried to upgrade
to
2000 version, and still no change.
It makes me curious, because my old PC with same spec has never have
this
problem.
Any ideas?

TIA
Kiki
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