Hi Virginia,

Yes, it seems XP is afflicted as well. I would start here
http://support.microsoft.com/default.aspx?scid=kb;en-us;308029&Product=winxp
 It's the XP shutdown troubleshooter @ M$.

Good luck!
Marlene

----- Original Message ----- 
From: "Virginia Da Costa" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, October 14, 2003 6:44 PM
Subject: PCWorks: Win XP Shutdown


> I thought it was only Win98 which had shutdown problems!
>
> My new laptop (Pentium 4, 2.0 GHz, 256 Mb RAM) preinstalled with XP Home,
on
> several occasions has frozen solid at shutdown, often on the "Windows
> logging off" screen. Nothing I do will make it react,  no amount of
> Ctrl-Alt-Del -- only option is to pull out the plug! But of course it
> continues to operate on the battery, and then the only way to switch off
is
> to turn the darn thing upside down and disconnect the battery!
>
> So much for what is supposed to be the most stable Windows OS yet! Has
> anyone else had this problem or can offer a solution?
>
> Virginia Da Costa
> [EMAIL PROTECTED]
> [EMAIL PROTECTED]
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