wsock32.dll would probably make more sense but the one in the email is a
direct copy from the computer. Usually, I will just do a format and
reinstall but this one has about 40 gig of music on it that i'd like to
save, if possible. I've done the format on this machine before but it only
had about 15 gig of music then. I installed a tape drive and copied it that
way. I don't have a 40 gig HD laying around or I might install it as a
secondary ide and copy just the "tunes" folder. Maybe he'll have to invest
in another drive. It has a 60GB in it right now with only about 10 left.
I'll run that error message.

Thanks Ben,

Roger
----- Original Message ----- 
From: "Ben Moore" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, August 15, 2004 6:42 PM
Subject: RE: PCWorks: Error message


Is that supposed to be wsock32.dll?   Plug the error message into Google and
you'll find a wealth of information about possible causes.  One was
interesting ... this could be a virus,  Look at
http://support.microsoft.com/default.aspx?scid=kb;en-us;282997

It was my experience with Windows 98 that trying to repair something of this
nature was nearly impossible.  You can spend hours on it and it will still
never be right. The best thing to do would be to format and reinstall
especially if people have been just deleting things.

Ben Moore


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Roger Carnell
Sent: Sunday, August 15, 2004 4:23 PM
To: [EMAIL PROTECTED]
Subject: PCWorks: Error message

Hello,

My son-in-law's (Ben's) computer is bringing up an error message upon
boot-up
that I'm looking for help with. First, a bit of background. The machine is a
Pent. III ......550mhz that came from Gateway. It has Win 98, 1st ed.
installed. Ben has been letting his buddies use the machine for awhile. It
seems downloading everything is their hobby. In short, according to them,
they
thought the machine was corrupted with spyware and started deleting it.
Evidently they deleted too much of something and they've lost internet
access,
the machine will also lock up periodicly. I get it now after its no use to
them to try to clean up the mess. It will boot up normally and go to the
desktop and show the icons. Some of the programs are still active, MS suite,
Norton, Nero, open and appear to work. The error box in the middle of the
screen has
"Explorer" in the title bar. The message is "This program has performed an
illegal operation and will be shut down." The details of the message are as
follows:

EXPLORER caused an invalid page fault in module WKOCK32.DLL at
0177:10017d00.

Registers: EAX=01427c44 CS=0177 EIP=10017d00 EFLGS=00010246

EBX=00000000 SS=017f ESP=0141f82c EBP=01427c78

ECX=01427c44 DS=017f ESI=00000003 FS=253f

EDX=006b6e6c ES=017f EDI=00000000 GS=0000

Bytes at CS:EIP:

8b 02 3a 01 75 2e 0a c0 74 26 3a 61 01 75 25 0a

Stack dump:

1000a7ae 006b6e6c 01427c44 bff92be9 00000090 00000000 0000000c 00000008
00000003 00000000 d82be2b0 11d05764 c0006ea9 a205d74f 001c0022 0000010a

I can move the box out of the way to access some of the apps. If i close the
error box, all of the icons and toolbars disappear and i have to use
ctrl,alt,del to shut down. The recycle bin is empty. System File Checker,Dr.
Watson, and Registry Checker  found nothing. I tried to shut down and
restart
in MS-DOS mode to run scanreg /restore, but it won't do that. I used a boot
up
floppy to get the the DOS prompt and tried to run scanreg /restore from that
but is just says bad command or file name. There are back up registry files
in
the sysbackup folder. I'm not sure thats even where the problem would be but
was going to try it. I ran the Internet Explorer Repair Tool and it says to
reinstall IE 6 because of a wrong version number. Originally this machine
had
IE 5 and was updated to IE 6 through a download. Might be tough to reinstall
without internet access. Its probably a Windows system file or files that
are
deleted. Is there any way i can trace what they might have deleted (i.e. log
file) or something so i can try to reinstall it?

any help appreciated,

Thanks,

Roger Carnell
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