I have finally found a solution to this problem and thought you might
like to know.
The original problem was installing Nero suite version 7.5.7.0 which I
downloaded several time from the internet. After installing my problem
was that I could not read any kind of disc as I would get an error of
"unexpected DVD error". I did not try any other functions. This was on a
friends computer.
I then tried to using my computer which also had Nero on it but with
version 7.2.3.2b and it worked just fine. I then upgraded my Nero to the
version above and got the very same error message.
I loaded my Nero 7.2.3.2b on my friends computer and it worked as
expected. Just fine.
I have notified Nero about these facts and have not heard a word from
them so far 3 days.
Thanks for all your help.
LarryBrowning
K & L Electronics
LarryB wrote:
Hugh, I have been on the support email route with nero which takes
several days to get a reply. Anyway they have looked at the info tool
and their last effort was deinstall and reinstall after updating
drivers. This did not work either.
I can look at info tool but it would not mean much to me.
I checked the info tool and did not find any ASPI listings. I can see
the interface ok. Lots of drives and the two recorders.
I'd be happy to screen print it.
LarryBrowning
K & L Electronics
Hugh Vandervoort wrote:
Try running the Nero info tool and see what's listed for specs.
Pay particular attention to the interface and ASPI listings.
LarryB wrote:
I have been working on installing Nero 7 on a friends HP zv5000 with
no success at all. I have two CD units in the machine one is built in
and the other is USB called an EZ-Dub. After installing Nero and
inserting a disc I get a message that an "unexpected CD error". This
happens on both players. I have updated all drivers from the mfg
websites. I have done everything Nero has asked to no avail.(by the
way the DVD/CD play just fine in Windows media player.)
My question is what other CD/DVD software do you recommend that will
do what Nero does?
Thanks
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