Title: Message
Many thanks, kind sir!
This is exactly what I had experienced, but could not seem to get across to them. Most of our ads have historically been built in our offices, but increasingly, the customers are submitting their own. When they have a graphic artist, usually we can talk them through what we need in the final pdf. In this case, it was the folks in the advertisers office, they had PhotoShop, Acrobat.....so they felt the were ready to go, and of course the salesperson said "Sure, if it's a pdf, send it on.".
Jackie
 

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