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check to see if the quark document has that font listed in the
utilities/usage dropdown. if so delete it.
(..... making pdf from quark (I have 4.1), is typically made by saving as
eps. then distill that eps document.)
-- 


> From: "Brenda Curry" <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> Date: Thu, 12 Jun 2003 14:06:44 -0500
> To: <[EMAIL PROTECTED]>
> Subject: [PDF-Basics] Please help!
> 
> 
> PDF-Basics is a service provided by PDFzone.com | http://www.pdfzone.com/
> __________________________________________________________________
> 
> The printer recently gave us new settings and a new driver in which to make
> our pdf files. All of my coworkers have not had any problems; however, I can
> no longer make pdf files using these settings and no one seems to know why.
> We make our pdf files in 2 steps: first a print-to-file (.ps) file is created
> for the Quark Express document; then we open Distiller to convert the .ps to
> the pdf. Well, when I try to convert my .ps using Distiller, I get an error.
> The error log states:
> 
> Error: Helvetica not found. Font cannot be embedded. ]%%
> %%[ Error: Times-Roman not found. Font cannot be embedded. ]%%
> %%[ Error: invalidfont; OffendingCommand: findfont ]%%
> 
> What's more peculiar is that the file doesn't even contain Helvetica or Times
> Roman fonts. I've tried changing the print driver. Setting up new font sets.
> PLEASE HELP!
> Brenda Curry
> Engineering/Labeling
> x7339
> 
> 
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