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It could be that your bureau opened and printed a Acrobat 5 PDF from Acrobat 4. If that is what they did, they should have seen the mess on screen. (I recently had just that happen at Kinkos, and I made them reprint the posters.) Find out exactly how they printed the file. If they did do that, they should reprint them, since Acrobat 4 is very old in software years. David Creamer I.D.E.A.S. http://www.IDEAStraining.com Adobe Certified Trainer and Expert (since 1995) for Acrobat, Illustrator, Photoshop/ImageReady, InDesign, FrameMaker, PageMaker, & Premiere (Adobe GoLive training also offered) Authorized Quark Training Consultant (since 1988) San Diego, CA, and at your location > __________________________________________________________________ > > My printing bureau recently had a problem printing an Illustrator PDF > version I had supplied them of a simple Illustrator10 graphics file. > Everything looked OK on my monitor, my Epson C70 printer when I printed the > file at home, and the monitor at the printers, however when 50 hard copies > were printed, there were some strange errors: > > * A rectangular patch had shifted position leaving a glaring gap > * A rectangular area with a different shade appeared around some type which > had a soft drop shadow. > * A darker rectangular area had appeared arbitrarily over a graduated blue > rectangle. > > The printer has blamed me for the debacle, refusing to reprint them, saying > that what you see of a PDF file on screen is not necessarily what you get > when you print it out, and that results my differ depending on whether you > print on a Post Script or non-Post Script printer. > > This makes some sort of twisted sense, but how the hell can I trust any PDFs > I've made from my graphics software (Illustrator10, Photoshop7, and > InDesign2) will print correctly when I send them to printers? Obviously I > will insist on printers' proofs for every job that I control from now on, > but how do I monitor PDFs emailed to clients that haven't or can't be > proofed first? I thought PDFs were supposed to be rock solid. To change your subscription: http://www.pdfzone.com/discussions/lists-pdfbasics.html
