I would uninstall the old 2.1 version and then reboot, and start over again.  There are many places to get acrobat reader 5.0 on the net

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of C N Harvey
Sent: Wednesday, July 30, 2003 4:06 PM
To: [EMAIL PROTECTED]
Subject: [PDF-Basics] The plugin did not initialize properly when trying to download the current reader

 

A download question from a guy who is just a biologist.  I'm running Acrobat Reader 2.1 on my Windows 98 Pentium III Dell computer.  Lately when I try to download pdf files from various reputable websites (mostly government sites), the reader tries to open the document, detects errors, and then crashes my computer.  Really.  So, I thought, maybe I should update the reader.  Therefore I went to Adobe.com and tried to download the current version of the reader. 

 

When I did that, I got a message that said "The plug in did not initialize properly" and I clicked "OK."   Then a second box popped up "Plug in was found, but an error in the plug in has occurred."   These two messages toggle back and forth, and then my computer crashes again.  Same thing happened when I tried to download off the pdfzone website. 

 

I have not uninstalled the old 2.1 reader since it still works sometimes.  Do I have to uninstall it to download the new version?   Is there another way to deal with this problem?    cliff

Reply via email to