The PDF list is a service provided by PDFzone.com | http://www.pdfzone.com __________________________________________________________________
Thanks, Dov! -----Original Message----- From: Dov Isaacs [mailto:[EMAIL PROTECTED] Sent: Wednesday, August 13, 2003 4:21 PM To: Schulte, Paul Kevin Cc: [EMAIL PROTECTED] pdfzone. com (E-mail) Subject: Re: [PDF] Problem with the Adobe "Automating Processes Outside of Your Core Systems eSeminar" Paul, I'll pass this along to some folks within Adobe who should see this and take action. - Dov At 8/13/2003 08:49 AM, Schulte, Paul Kevin wrote: >When Adobe directly sent me this eSeminar invite on July 30, for an eSeminar taking >place right now as I type, I thought about it some and decided to attend. I >registered on-line with Adobe's own registration process. An email confirming the >registration was promised (to the email address I'm posting this message from), but >it has never been received. So this morning, I look up this eSeminar again and the >morning session was full. So I registered for the afternoon session. No promised >email for this afternoon session has been received. > >I've recently used the eSeminar/Webinar/Webcast as a method to easily attend sessions >that I otherwise would miss. Other vendors Web presentations have been easy to >register for and have always promptly been acknowledged by an email with the >instructions necessary to participate. Many in fact send email reminders. And these >include vendors whose products I and my firm do not currently use. I and my firm do >use Adobe products daily. As an Acrobat evangelist within my firm, and FrameMaker >guru, I'd expect better treatment from Adobe on Adobe's own eSeminars than from >vendors with whom I have no business relationship. > >This eSeminar involved Acrobat, hence the posting to this list. I did register this >complaint on the website's feedback form. The invitation email is not a real person; >once I replied to the email with the complaint, I received the reply that "At this >time we are unable to respond to customer support inquiries via email." > >I trust the Adobe staff who follow this list will report this to the appropriate >department. I'm just surprised that the one time I've had any trouble with an >eSeminar, it's a vendor I normally trust - Adobe. > >Thanks to all for listening. Please reply directly to me if you wish to me see it >sooner - I am on the digest for this list. > >Paul K. Schulte >Quality Systems Coordinator >CRM Configuration Assurance >Medtronic, Inc. >Email: [EMAIL PROTECTED] >URL: www.medtronic.com >"When Life Depends on Medical Technology" > >To change your subscription: >http://www.pdfzone.com/discussions/lists-pdf.html To change your subscription: http://www.pdfzone.com/discussions/lists-pdf.html
