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Thanks so much Lenn. I had the customer re-do that ad, sans the gradient, and it worked perfectly. Just by chance, we are up-grading our rip this week.....so I hope that it will correct the problem. We (our IT dept.) are still looking into PitStop. Our Production VP is anxious to get going with it, but as usual, we wait while they research. Jackie Yep, It's the gradient... Many non-Adobe RIP's cannot handle the InDesign's Clean 8-Bit gradients when interpreting the file for output. If it's a single problem copy/paste into Photoshop and save as a Tiff. Replace/place the (now...) image with some kind of PDF tool, e.g. PitStop and output again... Lenn To change your subscription: http://www.pdfzone.com/discussions/lists-pdf.html
