RE: [PDF] Scanning Problems w/Acrobat 6

[Jacob, Joselito]

Yes, I have.   JJ   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Rich Sprague Sent: Thursday, April 15, 2004 3:42 PM To: [EMAIL PROTECTED] Subject: RE: [PDF] Scanning Problems w/Acrobat 6   I bought an HP scanner recently, and had to download a fix so that it would work with Acrobat 6.   You don't have both Acrobat 4 and 6 installed on the same machine, do you?   Rich   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jacob, Joselito Sent: Thursday, April 15, 2004 1:58 PM To: [EMAIL PROTECTED] Subject: [PDF] Scanning Problems w/Acrobat 6 We scan some of our documents using  iR ScanningGear/Canon ImageRUNNER 400S via Acrobat 4. Once we installed Acrobat 6, I wanted to retire Acrobat 4. The problem is that I cannot use this scanner with Acrobat 6. What happens is that each time I scan, it gets hung up. After the scanning process a Transfer Page Status comes up. It will indicate that the scanning is 100% completed, but here is where it gets stuck. Canceling this will then freeze up Acrobat 6 forcing me to go to Windows Task Manager to cancel Acrobat 6. My question is: 1) Does any one out there have encountered the same problems? 2) Do I have the right driver? I downloaded the latest from Canon site. Our Canon support people are also stumped with this one. 3) Is this another one of those “internal propriety” conflicts of Adobe Acrobat?   Thanks, JJ