The original "SOS" post was an exclamation of
dismay that a customer's pdf was causing jumbled text - both on screen and in
print. I had the same problem-and several people on this forum and
elsewhere offered solutions. The Adobe FAQ's said the problem was caused
by combining files prepared in different versions of, say, Arial and Acrobat was
unable to cope with that in the same document. The 6.0.1 patch was
supposed to solve that problem.
I dutifully applied the patch - the customer's
files acted the same mysterious way. I took his original Word files and
distilled them myself - Standard job options, 100% subset (thats supposed to
make any variant of Arial have its own internal font number- as I understand
it). But I had the same woeful results.
I gave up - printed individual pages/chapters and
copied the document rather than printing them (it was all text anyway - so I
could get away with it). But what about next time? It seems to
happen with only one customer - different people in a large organization - that
may be using some font set over there that is squirrely.
Any more thoughts out there?
Dave Young
McLean, VA
----- Original Message -----
From: "Jacob Sch�ffer"
> Dov Isaacs wrote:
>> ... such as being hacked together via combination of multiple PDF files
>> with differing versions of Helvetica from different sources ... >
>
> If the document was merged from multiple PDF files with Acrobat 4.X this
> 'Unable to extract the embedded font XXX' problem is quite often seen,
> though the merged document actually might behave/print as expected on some
> systems/platforms after all.
>
> This problem is not isolated to Helvetica, however.
>
> With Acrobat 6 this risk has been even further reduced, perhaps eliminated.
> At least, I haven't seen it with documents created with Acrobat 6 yet :-)
>> ... such as being hacked together via combination of multiple PDF files
>> with differing versions of Helvetica from different sources ... >
>
> If the document was merged from multiple PDF files with Acrobat 4.X this
> 'Unable to extract the embedded font XXX' problem is quite often seen,
> though the merged document actually might behave/print as expected on some
> systems/platforms after all.
>
> This problem is not isolated to Helvetica, however.
>
> With Acrobat 6 this risk has been even further reduced, perhaps eliminated.
> At least, I haven't seen it with documents created with Acrobat 6 yet :-)
