Mike, I haven't forgotten about you. Although, I did see that you should
have your lens back tomorrow! Great service! If for some reason it doesn't
pan out, I looked for appropriate lenses to rent and found...not much! We
do still have the A* 135mm f1.8 at our store (very sharp) as well as the
SMC-A 70-210 f4.0 (not bad...but not extraordinary). If ya still need'em
let me know!
Darren
PS. hope your lens comes in for ya though.
-----Original Message-----
From: Bucky <[EMAIL PROTECTED]>
To: Pentax Peepl <[EMAIL PROTECTED]>
Date: January 31, 2001 5:37 PM
Subject: Tokina Service Dept Response
>Here is the note THK sent me today when they sent the lens out. Thought it
>might be of interest to you all.
>
>Cheers,
>
>Mike
>--------------------------------------------------------------
>> Glad we could be of service to you. We feel our current staff and
service
>> policies can accomodate the needs of our professional customers on a
level
>they
>> expect.
>>
>> Thanks for your kind words. Unless our customer is happy, we're not
happy
>> either.
>>
>> Your lens should arrive by noon on Friday, according to Fed-Ex. Unless
>Customs
>> holds the delivery up, it'll be there. I wish we could have tested it on
>a
>> PZ1P for you, but the camera is still on backorder. We'll test your lens
>and
>> the ones in our warehouse as soon as it arrives.
>>
>> BTW, your new lens is packed inside your old box. The repair form will
>have
>> the replacement statement on it. The warranty starts the day you receive
>it
>> (three or five years, depending on your original warranty period). We
>just
>> changed from five to three years on the warranty, but whatever you had
>when you
>> bought your lens will be in force, but restarting the "clock" again on
>Friday.
>>
>> We hope it arrives on time for you. If you need anything else, please
>feel
>> free to call or email us.
>>
>> Regards,
>>
>> John Frerichs
>> Service Manager
>>
>
>-
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>
>
>
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