About a year and a half ago I bought a 28-70 f4 lens new that upon close inspection I found had a little bit of fungus on the rear element. CR Kennedy not only replaced it after their techs in Melbourne checked it but lent me a Sigma 24-70 f2.8 to use while I waited.
CR Kennedy are currently checking/fixing my Optio S4 which I bought in Japan last week. Fortunately I got an international warranty with it as, when I got home and compared it to my sister's Optio-S, I noticed it makes rattling noise when the lens extends and zooms to to telephoto. This doesn't occur when zooming wide or retracting the lens and doesn't occur on my sister's Optio-S at any time. I took it to CR Kennedy who have sent it to Melbourne and said it will either be fixed or replaced. Hopefully they'll once again live up to their reputation for good service. ----- Original Message ----- From: Chris <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, February 13, 2004 3:35 PM Subject: Spots on my Shots > I have this day received my *istD back from CR Kennedy's(Australian > Pentax-Sigma-Hasseblad dealer) after only 4 days( It had to be sent to > Melbourne:the Boston Down Under)during which the camera was "dismantled-unit > cleaned-ccd adjusted-reassembled and checked".It is now back to its pristine > original condition with no marks on the ccd or on the focussing screen.All > done under warranty with no charges whatsoever.I am IMPRESSED.This is what > service should be about. > Regards Chris Kennedy(No Relation) > >
