The Nikon distributor in Norway was also a independent company. They
apparently abused their position enough to exhaust the patience of
Nikon, who is now taking over themselves.
Maybe one solution for your friend, Boris, could be to write a letter
to Nikon's European head office to explain the situation?
Jostein
----- Original Message -----
From: "Adam Maas" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, October 06, 2005 9:29 PM
Subject: Re: OT: Having met a fellow photog with Nikon D2X
That's Nikon SOP. They get away with it because each country has a
semi-independant distributor. Canon is a single company for most of
the world, so they are generally forced to honor warantees from
other countries.
-Adam
Michael Spivak wrote:
Hi Boris
You know that this is the official policy of the Israely Nikon
importer - the are taking gear bought ONLY directly from them or
via
official distributors. if you get your gear from US (any shop like
B&H
or adorama) - you are on your own there... you have to send it
yourself to the warranty in US or europe.
BTW, Canon in Israel does the same thing...
Michael.
On 10/6/05, Boris Liberman <[EMAIL PROTECTED]> wrote:
Hi!
This is probably more Israeli story than anything else. A husband
of one
of co-workers from my previous company is rather serious photog. We
met
him in the local zoo two days ago with his D2X and some rather big
200-400/4 Nikon zoom attached to it. He is working for the zoo,
actually, as a photog that is.
Some months ago I witnessed him shelling out order of $5,500 in
local
currency for brand new D2X. Now, that we've met he told me 4 our of
11
AF zones do not work. I trust him to be good enough with his gear
to be
able to say such a thing with reasonable certainty...
Now, seemingly Nikon has very strong presence in Israel. Yet, the
official dealer from whom he bought the darn thing, refuses to take
the
camera to the repairs under warranty.
I am very unamused, and I can only try to imagine how this poor
fellow
feels.
Just a story, a bit of anecdotal evidence, a curiosity, yet I
thought
I'd share it with the list... I think it all boils down to quality
control which apparently can never be too good.
Boris
--
Yours
Michael
