When I took out the extended warranty CR Kennedy was the OAMPS repairer,
but OAMPS were so slow to pay and caused so many hassles for CR Kennedy
that they refused to have anything else to do with them - or so the
person at CR Kennedy told me.
I finally got hold of the person who is in charge at Phototechnical
services who "repaired" my camera. he wouldn't answer any of my
questions and got upset that I was questioning the talents of their
technicians and testing procedures even though I have evidence of their
shortcomings in my hand.
I ended up taking it to CR Kennedy who promised to give it a rush job
for me and let me talk to the technician. Their tech suspects (he can't
be sure until he takes the camera apart) that a flexible cable was
damaged during the repair due to it being worked on in a rush. I'll
know more when I get it back from them. They obviously did not test the
camera with a flash on it which I would have expected them to do as the
problem was related to the hot shoe.
Leon
http://www.bluering.org.au
http://www.bluering.org.au/leon
David Mann wrote:
On Nov 1, 2005, at 8:25 PM, Lucas Rijnders wrote:
At present I am not likely to ever purchase an extended warranty again.
That has been my strategy for a while.
Mine too. They are a real cash cow for retailers and the
limitations/exclusions in the fine-print often make them virtually
worthless, despite the astronomical price.
- Dave
