Among US retailers, the huge B&H has always settled any problems to my complete satisfaction. They are scrupulously honest and respond quickly to any inquiry. Yet their prices are close to the best. My local camera store is at least as good but much more expensive. Paul On Sep 15, 2006, at 11:00 AM, graywolf wrote:
> Not by law. Smart retailers take care of their customers. But > surprisingly you usually get better service that way from the big guys > than from the local store, if for no other reason than you can usually > find someone above the guy who said no to change the ruling. > > -- > graywolf > http://www.graywolfphoto.com > http://webpages.charter.net/graywolf > "Idiot Proof" <==> "Expert Proof" > ----------------------------------- > > > Kostas Kavoussanakis wrote: >> On Fri, 15 Sep 2006, Cotty wrote: >> >>> On 15/9/06, mike wilson, discombobulated, unleashed: >>> >>>> Come and buy it in the UK. _Then_ you'll find out what ripoff >>>> means. >>> I used to agree with that, but lately my outlook has changed. >>> >>> If I buy a camera from a retailer, and it breaks, my first and >>> only port >>> of call is back to the retailer. They have a statutory duty to sell >>> goods fit for the purpose for which they were intended. They sort >>> it out >>> and either refund or replace, certainly within the first year. >>> >>> We pay a general premium on this. Any comments? >> >> Just a question: is that not the case if you live in the States and >> buy from (say) John Celio's down the road? >> >> Kostas >> >> > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
