On 25/10/06, Mark Roberts, discombobulated, unleashed: > >One other time, the owner had a customer who wanted some advice on >digital cameras so he could make a more intelligent purchasing decision >in the Internet. Yes, he actually said that to the owner's face as if >there was nothing unusual or rude about it.
I am in the process of considering the purchase of an expensive lens, with a choice of two similar types, at similar prices.. I was in London and popped into a Canon dealer near the British Museum. When I inquired, the best the salesman would do is show me prints from the lenses (which they had in stock). They would not let me handle the lenses (which remained sealed in boxes) and certainly not attach it them to my camera. The reason given was that once marked in any way, they would be unsaleable. Of course, if I purchased, I could attach the lens to my camera. I nearly walked there and then, but inquired as to price. 960 GBP came the reply. I asked if they would match the price to the same lens for sale at a well-known camera shop based in Wales that does a lot of trade on the internet. Absolutely not! 'We are not a testing ground for cheap and nasty internet dealers'. That's when they lost the sale. If he had said yes and given me 40 quid off, I might have jumped there and then. Instead, they lost out on a ready sale of £920. I won't be going in there again. i do have some sympathy, but surely there are better sales techniques than this. -- Cheers, Cotty ___/\__ || (O) | People, Places, Pastiche ||=====| http://www.cottysnaps.com _____________________________ -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
