I remembered your total refund offer, I just didn't recall that you offered postage as well. But that doesn't change the way you communicated with me, and that's the real issue here - your rude and abusive method of communicating, that you accused me of damaging the lens, and that dealing with you was, for me, an unpleasant experience.
Yes, you have a pretty good eBay rep, based on the numbers of positive eBay feedbacks. But if one reads the feedback some interesting patterns emerge. If one were to check your reaction to negative comments or criticism, they'd see for themselves something of how you may have communicated with me. While I may not have recalled the exact words you used to describe the condition of the lens, I do know that you described the lens such that I believed it to be in good, workable condition, and that it could be placed on the camera and used without need for repair. Would you say that your description of the lens, regardless of the words used, "strongly suggested" such a condition? BTW, I cast no "dispersions" upon you. Shel > [Original Message] > From: J. C. O'Connell > But if you read my posts on the matter > You would know that it isnt true. By > His own admission he didn't even remember > My total refund offer or how the condition > Was listed. I have a right to complain > About him as a buyer. He is totally wrong > On the entire matter and wrong to cast > Dispersions on me as a seller without > Giving the truth, the whole truth, and > Nothing but the truth. Its damaging when > Its not all that. > jco > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > William Robb > Sent: Tuesday, October 24, 2006 8:24 PM > To: Pentax-Discuss Mail List > Subject: Re: Dealing with eBay vendors. Was: Re: The JCO survey > > > ----- Original Message ----- > From: "Tom C" > Subject: Re: Dealing with eBay vendors. Was: Re: The JCO survey > > > > > > The part Shel left out was, that in the end, the transaction was > > handled to > > their mutual satisfaction. > > Define "mutual satisfaction". > > If I buy something that is defective out of the box, and I return it to > the store for an adjustment, it is entirely possible that the > transaction will not be resolved to my satisfaction. > If the vendor is abusive, or makes the situation as difficult as > possible to resolve before resolving it, then there is no mutual > satisfaction, even if I get a replacement product or refund. > > William Robb > > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
