Stephen, I decided to get a FA 50mm f/1.4 mid March this year.
As I had problems with B&H authentication of my VISA payment attempts on the web orders and they would not accept a backorder in my phone contact after the small quantity available one USA night were sold b4 the store opened I went to Adorama. The lens was shown as back-ordered on their web site. I phoned and a very helpful customer service operator helped me with information on when the Credit Card is charged and shipping cost policies on part shipments. I then emailed the sales person she specified with the details of my multipart order with and a copy (as requested) to her. I then went to bed as it was about 3am :) The following day I forwarded by email - again to the same customer service person - my credit card authentication, scans of front and back of card and the first page of a recent bill to authenticate the address etc. The actual ordering was on the USA Friday morning and the lens was shipped via UPS on the following USA Monday and it arrived on the following Friday (local time) at my home in a Melbourne suburb. If the lens had not become available and there were significant items in the rest of the order their policy is to ship the other items and NOT to charge the card for delayed items until the item(s) is(are) shipped - they also bear any extra shipping costs involved. The lens cost me about US$220 and about US$35 for shipping which was considerably less than I found on web prices in Oz. Especially when the shipping costs were shared over the other items. My only loss is that if there is a warranty problem with the lens I may have to send it back to the USA for warranty service or possibly pay full rates for local service - this is a risk I am prepared to take with a lens. Hope this is of interest and help to you in deciding what to do in your current frustrating situation Rod ____________________________________________________________________ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Stephen I have now been advised ' There has been a further delay ' by Kennedys. End of this month now! Four months. And waiting. Is this happening in other countries? Or just Australia? Stephen At 17:23 19/02/2007, you wrote: <SNIP> -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
