----- Original Message ----- From: <[EMAIL PROTECTED]> > One solution might be to have UPS packages delivered to a business address. > It need not be your own business, but one with which you make arrangements to > accept deliveries for you. You'll need to use their address rather than your > own for the sender. Your name, c/o the business name. I have all packages, > whether postal or UPS, delivered to my office address.
A far better solution is to not support the company with my business. Normally, I specify that shippers should use anyone but UPS when shipping to me, but I forgot on this occassion. As I have never had a happy experience with a UPS delivery, I think this is the best approach. I don't trust them to do the job with any degree of competance. Here is my bitch list: Goods damaged in transit (twice). Charging brokerage fees on shipments where there were no applicable duties (at least 3 times). Being slower than the post office (every time). Having a Byzantine claims department, thereby ensuring that it is not worthwhile to file a claim for damages or reimbursement for unjustified brokerage fees. (5 times). Abandoning expensive photographic equipment (a pentax spotmeter) on my front door step (once). Delivering packages to an address other than the one specified without permission (twice). Failing to deliver packages to an address other than the one specified after being instructed to do so, and indicating they would make the addrss change (once) Having a Byzantine customer service department, thereby guaranteeing you can never talk to the same person twice, and also ensuring there can be no credibility demanded of the company (ongoing company policy). UPS delivers, if your lucky. William Robb - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
