I;m trying to put a small book together of my favorite rural shots and will include some from the two years of shooting the plowing.
By the time i get around to sending it in, i'm sure this will be solved.:-) Dave On Thu, Jul 24, 2008 at 3:29 PM, Mark Roberts <[EMAIL PROTECTED]> wrote: > David Savage wrote: >> 2008/7/24 Mark Roberts <[EMAIL PROTECTED]>: >>> Fascinating. Thanks for posting that, Dave. When I put together my >>> original book I made a conscious decision *not* to include any B&W >>> stuff, precisely because I knew from experience how difficult they are >>> to get right on a color print setup. I was thinking of possibly >>> including some B&W in my next Blurb book, but I'm definitely nixing that >>> idea now! >> >> The thing is they can obviously do B&W well because the original >> sample I saw was perfect. >> >> I suspect that Blurb aren't taking machines off line often enought for >> regular maintenance & cleaning. >> >> Or the machines used to do single copy runs are in better shape than >> those used for larger volume jobs. > > Or both. :) > >>>> What I find most surprising was that Blurb said they couldn't see the >>>> problem!!! >>> I find it more "disturbing" than "surprising", I'm afraid. >> >> That's a better choice of word. > > I get the impression Blurb is pretty much set up to run on "autopilot", > so to speak, with as little human intervention as possible. When > everything works properly it's great but when a glitch happens the > system breaks down. > > My impression of their customer service in the event of problems > cropping up is quite poor: When UPS lost a shipment that I needed > urgently, Blurb wouldn't even run a reprint immediately; my job had to > go the back of the queue again. I know that the UPS screw-up wasn't > Blurb's fault, but I know when I worked in the photo shop we'd always > run rush jobs to help out customers even when the crisis wasn't our > fault. That's just the right way to treat customers. (And I'd argue that > the UPS mistake *was* partly Blurb's fault because they won't let you > choose any other shipping carrier - I certainly *wanted* to pay extra > for FedEx.) > > BTW: In the latest installment of the thread at > http://forums.blurb.com/forums/5/topics/3292#posts-15411 the Blurb > representative has admitted to a problem on their end and is looking > into it. This will bear watching. > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. > -- Equine Photography www.caughtinmotion.com http://brooksinthecountry.blogspot.com/ Ontario Canada -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
