Godfrey,
I fully agree with you. Still, nothing contradicts the statement that they are a mail-order company, and in this business their price margin is relatively low. (Compare it to that of Dell, Circuit City, etc.) Actually, I am not know if their NYC store (which I've seen many times from outside, but never had time to walk in, even when I lived in Manhattan) has the same prices as the mail order or their are higher. Your last paragraph is a great description of what I was trying to express earlier. :-) Cheers, Igor Mon Nov 3 16:01:30 EST 2008 Godfrey DiGiorgi wrote: I would not include B&H Photo in the same class with BuyDig and other "low-margin mail-order companies". B&H Photo is a huge operation, with a massive brick and mortar store and several enormous warehouses, probably a couple billion dollars in business annually. I've been doing business with them for 20+ years, to the tune of several to tens of thousands of dollars a year, and there has *never* been a case when a problem of any kind was not professionally and effectively handled, in a timely manner. They are the premier professional photographic retailer in the United States, and possibly the world. They may be gruff on the phone but, hey, I grew up in New York too. "So waddaya want? Pleasantries? Dis is biz'ness." ]:-) Godfrey -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.

