A few years ago I had a gripe about B&H, a minor thing really, a
screw-up in their computer system. When I complained, Mr. Posner sent me
a couple of emails that I found insulting. He blamed me for their
computer problem. So I just got even: For the next two or three years I
bought lenses from Adorama that otherwise I would probably have bought
from B&H. It gave me some satisfaction, but I'm sure meant little or
nothing to B&H. Once I discovered how squirrely Adorama can be, I went
back to buying from B&H. No retailer is perfect. Both of these are
honest, and I am comfortable buying from either.
I am, though, uncomfortable with the modes of communication that are
acceptable in New York City: brusque, rapid-fire. I think this is why I
was bothered by Mr. Posner's emails. Back in the days when I would order
by phone, I was much more comfortable ordering from Camera World of
Oregon (now out of business), even though their prices were a bit
higher. Now that I can do nearly every transaction on the internet, and
don't have to talk to New York salesmen on the phone, I deal mainly with
B&H and Adorama.
Joe
--
PDML Pentax-Discuss Mail List
[email protected]
http://pdml.net/mailman/listinfo/pdml_pdml.net
to UNSUBSCRIBE from the PDML, please visit the link directly above and follow
the directions.
