From: Adam Maas
On Fri, Apr 30, 2010 at 1:03 PM, CheekyGeek <[email protected]> wrote:
>> As an IT person in the business world...
>
> There you go.
> Windows?PCs provide IT people with a great deal of job security by
> creating a heck of a lot of more confused & discombobulated users and
> hardware support issues.
> You have a horse in this race, but one that makes the point opposite
> the one you attempted to make.
>
> Darren Addy
> Kearney, NE
>
Actually, Windows is popular in the business world because it
integrates well and has a solid network backend and Mac's are a royal
PITA to deal with in large numbers due to the primitive management
tools and lack of any reasonable groupware solutions. Mac OS X Server
is something of a joke for any use other than as a *nix server doing
web/mail/dns.
In this day and age there's little in the way of hardware support
issues. You have a standard configuration from the vendor and a
software image. Load the image, drop the box, you're done. If it
breaks, re-image. That doesn't work, swap for another box and have the
vendor come in and service the broken machine. A users files are in
their profile so they come right over when they login. Machine swaps
are simple and the only part that takes any time is the user's first
login (as their roaming profile copies over then).
Does any vendor still send a guy out to fix broken hardware on site?
That used to be my job before I got laid off in 2000. No chance of any
call back because the company was sold to China while I was mobilized.
Got outsourced to "advanced replacement" ... if you've got broken
hardware, they send you a refurbished replacement unit & you use the box
it came in to ship the broken one back using a prepaid UPS label.
--
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