Hi bob, I'd send it off to Pentax. Include the 2 images you linked to so they are aware of the problem and exactly what they need to fix.
Has the spot been there since new and you just didn't notice it for a while due to the images you have been taking? I'd also check your early images, just to be sure that it isn't a manufacturing problem (mine didn't show up for a few weeks because I just didn't shoot anything closed down enough). I'm also not sure what efforts you need to go to to get your camera to Pentax. I can leave work early and drop off or pick up from the service department - and talk to the tech at the same time. If you have to mail your camera off and deal with people over the phone then I feel for you (I did that with an extended warranty claim once and will never buy an extended warranty again because of it). Some things are best left to the professionals, and being a professional in some areas I know that getting the best information about a problem is the biggest help the customer can provide. Leon On 13 June 2010 14:46, Bob Sullivan <[email protected]> wrote: > To Leon and all who replied, > > I've been busy today with sensor cleaning. > I gave the camera's dust removal function many activations. > The most troubling spot remains. > I bought swabs and used 4-5 to clean the sensor. > The most stubborn spot remains, plus I move some other spots around. > Here's a full size picture of the worst spot, an 851x565 crop from the > full frame. > This is really depressing. > http://picasaweb.google.com/rf.sullivan/NewK7Samples#5482110879729068482 > and a full size picture > http://picasaweb.google.com/rf.sullivan/NewK7Samples#5481359232070699890 > > So do I send it to Pentax next? > It will be 1 year old around July 4th. > > Regards, Bob S. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
