On Nov 13, 2010, at 09:07 , Cotty wrote:
I have a Macbook Pro I got just over three years ago (one month out of
the extended 3 yr Applecare warranty I bought with it) and it suddenly
died on me Thursday. Wouldn't boot. Managed to rescue the few things I
hadn't back up in a couple of days (by Target Disc mode onto my G4
desktop). Started troubleshooting but despite single user mode fsck,
hardware test CD, swapping RAM about (with crossed fingers, I couldn't
get past a kernel panic screen. Bit of web reading and it looks like
the
nvidia graphics card could be the cause in what appears to be a known
issue on my model. Went to Apple Store Bath (no, not an Apple Store
in a
bathtub, it's a place called Bath!) and a genius ran the GPU tester -
yup "FAIL"....
The he brightened my day by telling me the logic board (with all bits
attached inc graphics card) would be replaced free of charge, ready to
collect Monday.
Say what you like about Apple but there's a reason some of us are
fanboys!
Yep!
Such pleasant "beyond the call" service is not at all unheard of in
the multi-colored rainbow world of Apple. But not something to count
on. Cupertino has my money for many systems purchased since 1979, all
of which seem to cost around $2495.00 by the time you add the goodies
to make them better than the next guys. I always have gone as high end
as my bank account or charge card would allow me, as the equipment is
less likely to be outdated quite as soon.
When on the rare occasion I do have a real (not owner induced)
problem, I will remind the 'genius' on the other end of the phone or
other side of the counter of that ongoing fanboy lifestyle most often
to good result at no cost.
So far, never had a fatal problem in 31 years thanks to back ups,
surge protectors and stable power grids. Probably had some luck thrown
my way too.
Joseph McAllister
[email protected]
I couldn't remember most of what I know today
if it weren't for others sharing their knowledge
of my past on the Internet. Thank you…
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