David Mann wrote: >On Mar 3, 2013, at 7:41 AM, Bruce Walker <[email protected]> wrote: > >> 1. Why do forms that expect a credit card number reject spaces? >> When you enter a credit card number in an online ordering form, it >> would make sense to enter the groups of digits with spaces between so >> you can easily see if you got them right. But no! As soon as you hit >> Next, the form clears and you get an error message about an invalid >> card number. Developers: how fucking hard is it to ignore the spaces!! >> Assholes. > >It's trivial and it's exactly what I'd do. I also dislike forms that >split the CC number into four separate inputs, then when you type your >fourth digit it automatically shifts focus to the next field. All very >good until you make a mistake and need to backspace.
Well as long as we're complaining... Another *very* common mistake is making the user select their state from a long drop-down list instead of just typing in the two-letter abbreviation. Jakob Nielsen pointed out this was bad web design over TWELVE YEARS AGO and still only a few get it right. http://www.nngroup.com/articles/drop-down-menus-use-sparingly/ Also http://www.nngroup.com/articles/does-user-annoyance-matter/ -- Mark Roberts - Photography & Multimedia www.robertstech.com -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.

