David Mann wrote:

>On Mar 3, 2013, at 7:41 AM, Bruce Walker <[email protected]> wrote:
>
>> 1. Why do forms that expect a credit card number reject spaces?
>> When you enter a credit card number in an online ordering form, it
>> would make sense to enter the groups of digits with spaces between so
>> you can easily see if you got them right. But no! As soon as you hit
>> Next, the form clears and you get an error message about an invalid
>> card number. Developers: how fucking hard is it to ignore the spaces!!
>> Assholes.
>
>It's trivial and it's exactly what I'd do.  I also dislike forms that 
>split the CC number into four separate inputs, then when you type your 
>fourth digit it automatically shifts focus to the next field.  All very 
>good until you make a mistake and need to backspace.

Well as long as we're complaining...

Another *very* common mistake is making the user select their state
from a long drop-down list instead of just typing in the two-letter
abbreviation. Jakob Nielsen pointed out this was bad web design over
TWELVE YEARS AGO and still only a few get it right.
http://www.nngroup.com/articles/drop-down-menus-use-sparingly/

Also http://www.nngroup.com/articles/does-user-annoyance-matter/

 
-- 
Mark Roberts - Photography & Multimedia
www.robertstech.com





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