I was thinking a command line format might repair whatever is corrupted and keeping DataLifeguard from seeing the drive. Then try a second format using DataLifeguard.

OTOH, if DataLifeguard doesn't see it as a WD drive, the problem could be in the circuit board and not the platters.

-p

On 7/10/2013 12:04 AM, P.J. Alling wrote:
I can access the drive readily enough from the command line.  The backup
is still underway, (the program I'm using is aggressively trying to
recover some unreadable files, nothing irreplaceable I hope), so I'm not
about to attempt to format the drive until that operation completes.  I
haven't tried Knoppix that may not be necessary.  This machine is
running WinXP (SP3), and I suspect that running the manufactures disk
diagnostic and repair/format utility might do a better job than the
windows format, for blocking out any bad sectors.  I'm not sure at this
point that attempting to save the drive is even a good idea, but being a
Yankee, I hate to throw anything that might be useful away, so I'd like
to at least try.

It's odd that Seagate's utility can at see and test the problematic
drive while Western Digital's cannot.

On 7/10/2013 12:35 AM, Paul Sorenson wrote:
Does your computer see the drive from the command line?  Can you
format the drive from there using the DOS format command?

If you run Knoppix can your computer see the drive?  That's saved my
bacon several times.  I think you can do an NTFS format from Knoppix
if you can mount the drive.

-p

On 7/9/2013 5:54 PM, P.J. Alling wrote:
So I have an interesting problem.  I have an older PATA/IDE drive that's
been put into a pretty solid USB case for external backups. It's been
working well, until now, but has just started to evidence read errors. I
figured no problem I'll run a quick diagnostic and if it's going bad,
back up everything then try to reformat and recover the hardware.

it's a WD drive most of my current drives are Seagate, but Seatools sees
it and will run generic short and long tests on it.  Long story short,
Short test Passed, Long test fails.  So I figure I'll download Western
Digital's tool and try that, to see if I can get a better handle on
what's happening.  WD's tool cannot see the drive. OK, so I had to back
it up anyway, that's underway.

Here's the conundrum.  Seatools will test the drive but won't do a low
level format on a WD drive.  DataLifeGuard doesn't see the drive as a WD
drive, just as a logical partition and won't run any tests on it, nor
will it low level format a drive it doesn't recognize.

Sure the drive is probably toast, but I'd at least like to try to keep
it alive.  I'm looking for suggestions.

I've found several people who've had the same problem with DataLifeGuard
recognizing only the logical partition of the drive in question, but no
solutions have been posted, to the forums I've checked.  I figured I
check here because this list is always full of surprises.





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