I placed two orders with OP-Tech on August 13 for stuff I wanted to take on the trip to England---a couple straps, a couple lens and filter pouches, and a camera body wrap. They were shipped the same day to my daughter's place in Pittsburgh, where I was going to be visiting during the time they were likely to be delivered.
The first package arrived August 19. The other has still not arrived. I've called OP-Tech three times. I explained that I ordered the stuff to take on the trip. The initial response was, "Be patient." The second time I was to get a call back from the guy who handles online orders. I never got a call back. When I initiated the call this morning the response was, "We are not responsible for the fact that the package was not delivered." I like their products. Their customer service stinks. ------------------------------------------------------------------------------------------ Eric Weir Decatur, GA USA [email protected] "You keep on learning and learning, and pretty soon you learn something no one has learned before." - Richard Feynman -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
