That's definitely superior customer service. No quibbling about how long it's been since they offered the upgrade or badgering you for shipping and other fees.
Yonnie On Sat, Aug 3, 2013 at 1:33 PM, Paul Sorenson <[email protected]> wrote: > In March 2005 I bought a Sigma EF 500DG Super to use with my *istDS and DS2. > Worked OK but with the next Pentax generation it was good only for manual > use since it didn't match P-TTL. At the time Sigma offered a free upgrade, > but I used it as a good excuse to bring an AF540 into the house, followed > more recently by a Metz 58. > > Fast forward to July 2013 and I'm looking at the Sigma and thinking it might > be worth the $10 postage to send it in a see if it's upgradeable for the K-5 > and, if so, how much Sigma would charge for said upgrade. So...off it went > to Sigma in NY on July 20. Ten days later UPS is at the door with a package > from Sigma - with my upgraded 500DG - no charge. > > Always nice to have an extra backup. > > -p > -- > Being old doesn't seem so old now that I'm old. > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and > follow the directions. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
