On Jan 4, 2015, at 2:09 pm, John <[email protected]> wrote: > Can't access the router. I would like to know what idiot decided the best way > of providing tech support is via live chat & email? How the hell are you > supposed to access live chat if the router is down?
Probably an idiot who wants to reduce their tech-support costs :) > Four hours trying to fix it, two of them on hold waiting for Netgear Tech > Support. When he finally came on the phone it only took half an hour to get > everything reset to factory default. Don't know why it wouldn't reset for me. > He walked me through doing the same things I'd already done 3 times. Interesting... I have a Netgear router and it's been absolutely rock solid, but it was a reasonably expensive model. I had to buy it to get 5GHz wifi after our new 2.4GHz wireless headphone decided it didn't want to simply choose a channel and stick with it... Cheers, Dave -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
