I should note that for non warranty repairs I decided I would just send everything to japan. The turnaround is about the same frankly. I sent my 12-24 into precision and they for some reason sent it to Japan. It came back like a new lens and I had serious doubts it was repairable, but at least all the glass was still intact. I think the total cost was $250.
On Thu, Sep 15, 2016 at 11:24 PM, Stanley Halpin <[email protected]> wrote: > Thanks Zos. I will keep you informed! > > stan > >> On Sep 15, 2016, at 10:09 PM, Zos Xavius <[email protected]> wrote: >> >> Please keep us updated as to its status. My 20-40 is going to them >> next week and frankly they haven't fixed anything I have sent them >> yet. I honest to God hope they have improved some things. Pentax just >> moved its base of operations to New Jersey where their copier division >> is also based from. Precision is also in New Jersey. Here's the thing: >> I've heard a lot of mixed stories from Sony users about Precision. >> Some claim they had good service and others claim that they had >> terrible service and poor repairs. Overall it seems Sony is doing a >> better job with the same service center. It might be more of a problem >> with Ricoh than just precision. Look at parts. Precision seems to >> carry no spare parts so everything must be ordered from Japan which >> turns 1 month into 2 and then 3 if you need to send it back a few >> times. That's what happened to me and my k-3. Eventually Ricoh just >> replaced it. 3 times to Precision and every time it came back there >> were problems with metering and white balance. My 55-300 came back in >> worse shape than when I sent it in. Ricoh sent me another. I know >> Larry had his 16-50 come back with the hood threads misaligned. I'll >> pray for your 70-200. I'm really sad this happened to you. >> >> -- >> PDML Pentax-Discuss Mail List >> [email protected] >> http://pdml.net/mailman/listinfo/pdml_pdml.net >> to UNSUBSCRIBE from the PDML, please visit the link directly above and >> follow the directions. > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
