On 12/15/2016 8:04 PM, Bill wrote:
On 12/15/2016 6:26 PM, Ken Waller wrote:
Bill, block heaters fit into the engine block so they are in contact
with the engine coolant. On Ford Motor products, they fit into the
space where a freeze plug would go. If the freeze plug or the block
heater, in your case was missing you would have a coolant leak. It
sounds like you were given a bogus answer to your issue.
That's what I thought too, but they have no reason to lie to me.
Other than having screwed up and not finding the problem on the first go
round. They were wrong when they originally "tested" the heater and told
you it was good. Now they're looking for an excuse to cover up their
failure.
If they've finally fixed the problem I'd let the bogus explanation
slide, but keep a little healthy skepticism when dealing with them in
the future.
--
Science - Questions we may never find answers for.
Religion - Answers we must never question.
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