Murphy seems to be busy at this time of year ...

Shortly after my main computer decided to stop working,
my alternate system - a small, lightweight Dell XPS 13 -
decided that charging its battery was too much trouble.
This left me with an indicated three hours or so before
I would be cut off from the internet :-(

Somewhat later HP decided that, despite their quoted
delivery time when I placed the order (and an assurance
in the later shipping confirmation email) my order
would not, in fact, be delivered before December 25th;
it would instead be delivered on December 28th.

Fortunately a quick Google search (using my wife's
computer to preserve what little battery life remained
on the Dell) suggested that I was by no means the first
person to run into this problem, and the recommended
solution was to power down & disconnect the battery to
force the machine to reset itself. (Some folk suggested
simply running down the battery instead, but that was
not what Dell product support seemed to recommend).

I'm somewhat reluctant to mess around with hardware
(especially when poking around near components that
don't take kindly to static electricity and the like),
but I decided to give it a try.  Fortunately I did have
the somewhat uncommon tool needed to remove the notebooks's
back cover (a Torx T5 driver, I believe), and a suitable
Philips screwdriver to undo the battery retaining screws.

As you might guess, since I'm able to get online again,
I was succesful in getting the system to reinitialize
the charging circuitry.  Not only that - last night
FedEx changed the expected delivery date for my new
system back to today, and the current status shows
that it is on a truck out to be delivered within the
next few hours!  I'm keeping my fingers crossed ...


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