> On May 17, 2022, at 2:27 PM, Rick Womer <[email protected]> wrote: > > After a few decades of being a loyal OWC customer, I’m looking for a new > vendor for Mac accessories. > > A new Mercury Elite Pro external drive had a defective power switch, and > frequently spontaneously disconnected while running (without losing power). > OWC sent a replacement, which is doing the same things. > > I have just spent 35 minutes on the phone (mostly on hold), and the best I > can get from a customer service supervisor is an in-store credit once they > receive the defective drives. Sheesh. > > So, is anyone happy with a Mac-oriented computer company other than OWC?
Pacific Macs in my neighborhood is good for used gear. For external drives, I wouldn’t necessarily go to OWC. There are a few facebook groups for folks who push obsolete macs long before their “use-by” date, and I’ve gotten some good advice there. -- Larry Colen [email protected]. sent from ret4est -- %(real_name)s Pentax-Discuss Mail List To unsubscribe send an email to [email protected] to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
