> -----Original Message----- > From: Steve Smith [mailto:[EMAIL PROTECTED] > Sent: 15 November 2004 14:20 > To: Protel EDA Discussion List > Subject: [PEDA] Altuim ending 99SE Support > > Just received a letter from Altium stating that they will no > longer provide email or phone support for Protel 99SE > effective January 1, 2005. > I am sure we have all been expecting this and while I have > gotten good support a few times from Colby Siemer at Altium, > most of the time I have received as good or better support > from this forum. I am sure that this will not make most of > us, or at least me, jump to Protel 2004 until it has been > improved with service packs ( I hope).
Steve I think you might find that although Altium will cease support (in real terms they stopped support / bug fixes a long time ago) the VAR's will probably still be happy to support you although Altium offices may not support them directly. After all, 99SE users are still potential DXP customers (conversion market) of a relatively large size and I would guess any smart marketing guy would not want to p### them off too much. I still remember the backlash from ATS which in effect was an attempt to cease support unless you paid for it. Altium would not be as crazy to cut ties completely with their 99SE user base. The DXP product still has a long way to go to meet the immediate expectations of 99SE users due to the over complex UI and loss of document control. A forced change at this time would not be a smart hand to bluff on. John ____________________________________________________________ You are subscribed to the PEDA discussion forum To Post messages: mailto:[EMAIL PROTECTED] Unsubscribe and Other Options: http://techservinc.com/mailman/listinfo/peda_techservinc.com Browse or Search Old Archives (2001-2004): http://www.mail-archive.com/[email protected] Browse or Search Current Archives (2004-Current): http://www.mail-archive.com/[email protected]
