NY Times September 17, 2013
In New York, Having a Job, or 2, Doesn’t Mean Having a Home
By MIREYA NAVARRO

On many days, Alpha Manzueta gets off from one job at 7 a.m., only to 
start her second at noon. In between she goes to a place she’s called 
home for the last three years — a homeless shelter.

“I feel stuck,” said Ms. Manzueta, 37, who has a 2 ½-year-old daughter 
and who, on a recent Wednesday, looked crisp in her security guard 
uniform, waving traffic away from the curb at Kennedy International 
Airport. “You try, you try and you try and you’re getting nowhere. I’m 
still in the shelter.”

With New York City’s homeless population in shelters at a record high of 
50,000, a growing number of New Yorkers punch out of work and then sign 
in to a shelter, city officials and advocates for the homeless say. More 
than one out of four families in shelters, 28 percent, include at least 
one employed adult, city figures show, and 16 percent of single adults 
in shelters hold jobs.

Mostly female, they are engaged in a variety of low-wage jobs as 
security guards, bank tellers, sales clerks, computer instructors, home 
health aides and office support staff members. At work they present an 
image of adult responsibility, while in the shelter they must obey 
curfews and show evidence that they are actively looking for housing and 
saving part of their paycheck.

Advocates of affordable housing say that the employed homeless are proof 
of the widening gap between wages and rents — which rose in the city 
even during the latest recession — and, given the shortage of subsidized 
housing, of just how difficult it is to escape the shelter system, even 
for people with jobs.

“A one-bedroom in East New York or the South Bronx is still $1,000 a 
month,” said Patrick Markee, senior policy analyst with the Coalition 
for the Homeless, an advocacy and housing services group. “The jobs 
aren’t enough to get people out of homelessness.”

David Garza, executive director of Henry Street Settlement, which runs 
three family shelters and one shelter for single women with mental 
illnesses, said that five years ago his shelters were placing 200 
families a year into permanent housing. Last year, he said, they placed 50.

“Without low-income housing, it’s a maze with no way out,” Mr. Garza said.

The employed homeless are constantly juggling the demands of their two 
worlds.

A 45-year-old woman named Barbara, who works part time as a public 
transit customer service representative, said she had to keep items like 
razors and nail clippers at a storage center because they were not 
allowed in the shelter for security reasons.

Sometimes she takes a tote bag filled with dirty clothes to work to take 
to the laundromat afterward, she said, because the machines at the 
shelter are always either broken or being used.

But, she said, there is no escaping the noise and fitful sleep of a 
dormitory shared with eight other women.

Like most homeless employed people interviewed for this article, Barbara 
did not want to be identified by her full name for fear of losing her 
privacy or her job. She has been homeless since 2011, she said, when her 
unemployment insurance ran out and she could no longer afford her 
apartment in Brooklyn. No one at work knows, she said.

“When it comes to the professional arena, I want people to think that I 
got it together, that I’m not living paycheck to paycheck, that my only 
option isn’t to buy secondhand,” she said.

Sometimes homeless workers discover one another.

Deirdre Cunningham, 21, who works two part-time jobs — as a bank teller 
and as a sales clerk for an electronics store in Manhattan, said that at 
one point a co-worker at the store invited her to an evening event. “I 
said, ‘I can’t go, because I have curfew,’ and this co-worker said, 
‘What do you mean curfew?’ ”

“I said, ‘I live in a shelter,’ and she said, ‘I do, too.’ ”

Ms. Cunningham, who has a 4-year-old daughter, said she has always been 
open about her struggles. “A lot of people have problems, too,” she said.

She said she left her parents’ home in the South Bronx in 2011 because 
she did not want to expose her daughter to “family issues.” Two years 
and three shelters later, she moved in August into her own $900-a-month 
one-bedroom apartment in the Bronx with the help of a rent subsidy from 
the Coalition for the Homeless. But the aid lasts for only two years.

“Now that I got my living situation under control, now it’s time for me 
to go back to school, get a better job, be more of a mother,” said Ms. 
Cunningham, who has completed training as a medical assistant but 
aspires to be a journalist.

“My daughter wants to take ballet,” she said.

A city-commissioned study by the Vera Institute of Justice in 2005 found 
that “contrary to popular belief,” 79 percent of homeless heads of 
family had recent work histories and more than half had educational 
levels, up to college, that made them employable.

Most, the study found, had experienced “destabilizing” events before 
entering the shelter, most commonly the loss of a job, an eviction or 
the loss of public assistance benefits.

In 2004, Mayor Michael R. Bloomberg unveiled an ambitious plan to reduce 
the city’s homeless population — then 38,000 — by two-thirds in five 
years. The plan envisioned shifting dollars away from the shelter system 
to create low-income housing with social services.

To make the shelter system less inviting, the city also stopped giving 
homeless families priority for public housing, and made it harder for 
those who left the system to return.

In 2011, when the state and federal support were withdrawn, the city 
ended a program that gave rent subsidies for up to two years to help 
families move out of shelters and into their own apartments.

Now the number of shelter residents hovers around 50,000, according to 
the city’s Department of Homeless Services. More than 9,000 are single 
adults and more than 40,000 other residents are in families, including 
21,600 children. The average monthly cost for the government to shelter 
a family is more than $3,000; the cost for a single person is more than 
$2,300.

Linda I. Gibbs, Mr. Bloomberg’s deputy mayor for health and human 
services, said there were no local resources to keep up with demand for 
subsidized housing after both federal and state money dried up.

Advocates for the homeless say the city should restore housing 
assistance for shelter residents, including giving them priority for 
public housing.

But in an interview, Ms. Gibbs reiterated the Bloomberg administration’s 
long-held position that more benefits only attract more people to 
shelters. “That drives more demand,” she said. “It’s a Catch-22.”

Ms. Gibbs said officials were now exploring expanding a city program 
that helps families at risk of losing their homes to stay in place.

But those like Ms. Manzueta, the security guard, still need a way out.

She said she managed to hold on to her $8-an-hour positions and to take 
courses to learn new skills. But with an eviction marring her credit 
record and unable to afford more than $1,000 for rent, she has not been 
able to land an apartment.

“New York City,” said Ms. Manzueta, a native, “is the hardest city to 
live in.”


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