https://www.jacobinmag.com/2014/07/the-charter-school-profiteers/

The Charter School Profiteers

7.28.14
by Allie Gross

In Detroit charter schools, mismanagement and opportunistic “education
entrepreneurs” thrive.

(Beth Fertig / SchoolBook)

This is the second installment in our two-part series looking at
charter schools in New Orleans and Detroit. The juxtaposition is no
accident — these two cities have the highest percentage of charters in
the country.

In New Orleans, charters have almost entirely replaced traditional
public schools; in Detroit, about half the schools are charters. Both
cases show the perils of privatization and the way in which elites
manipulate crises to transform social goods.

Similar themes are explored in Class Action: An Activist Teacher’s
Handbook, a joint project of Jacobin and the Chicago Teachers Union’s
CORE. The booklet can be downloaded for free, and print copies are
still available.

Jenay* crouches on the carpet, her spine curved into a lowercase “c”
as she concentrates on the flimsy picture book in her lap. Every few
minutes her fingers slide off the page, tapping the floor until she
locates a bottle of purple soda. She never breaks eye contact with the
book.

It’s 4 p.m. on a Monday in Detroit, and the fifth grader is staying
after school to work on her reading. Jenay is reading at a
second-grade level. She has been placed in summer school each June
since the third grade, and every September she is promoted to the next
grade. It is the unspoken truth all students know: Getting held back
is an idle threat. It could lead to families switching schools and the
loss of thousands in per-pupil funding — mutually assured destruction
for the school and the student.

Stumbling from word to word, Jenay carefully mouths each letter before
whispering what she hears in her head. It is 5:30 when she finishes
the twelve pages. Exhaling, she closes the book. A smile spreads
across her purple-stained lips, but her eyes evince something else:
frustration.

________________________________

In 2009, Detroit Public Schools (DPS) made national headlines.
According to the National Assessment of Educational Progress, the
majority of DPS fourth- and eighth-graders scored “below basic” on the
national exam. Detroit kids had the lowest scores in the assessment’s
history.

Exacerbating the negative results was video testimony of the
district’s failure. The same year, journalist Dan Rather went “inside”
DPS. His two-hour documentary, A National Disgrace, highlighted wasted
instructional time, a dysfunctional school board, and, due to
financial disarray, the appointment of a district emergency manager by
the state governor. The system was fraught with corruption, leaving
some of the most vulnerable and marginalized in society — black youth
like Jenay — far behind.

Jenay, however, is not a product of DPS. Since third grade she has
attended a charter school in Detroit’s Midtown area — the charter
school I taught at from 2010-2013.

I moved to Detroit as a Teach for America corps member and, like many
of the organization’s recruits, I was idealistic about what I could
offer students. But beyond just experience, I lacked a contextual
understanding of the system I pledged to fix. The DPS brouhaha was the
extent of my crash course in the city’s education landscape and my
understanding that charter schools were not just an alternative but
the better alternative.

What made charter schools so different from traditional public schools
was unclear, but the consensus seemed to be that charter schools were
somehow immune to the failings of conventional districts.

When I was hired by Plymouth Educational Center (PEC), I was charmed
by the school’s curbside appeal and enjoyed believing that I was
working at one of the “good” choices — a solution. There was a
manicured front lawn, freshly painted hallways, and a brand new
million-dollar football complex — Kilgore Field, named after the
school’s superintendent, Jessie E. Kilgore. PEC appeared to be an
educational wellspring in the desert of Detroit’s failing schools. But
like all mirages, reality catches up.

As I’d eventually discover, mismanagement and opportunistic “education
entrepreneurs,” more than pedagogical excellence, defined the charter
school system that was supposed to be serving students like Jenay.

________________________________

I talked about Jenay incessantly with my colleagues. While I felt
comfortable teaching upper-elementary cornerstones like metacognition
and critical thinking, I felt under-qualified to teach Jenay the
basics. Sitting on the carpet after school I’d tell myself that just
being there was helping, but deep down I knew she needed more support.
Speaking with administrators was a dead end. They defensively
justified her being in the fifth grade — something about passing an
end-of-summer-school exam.

While some might argue Jenay’s case was a unique situation, the
reality is she wasn’t alone. Many of the students were behind, and
failure to provide proper interventions was endemic. In my third year
at PEC, about 14 percent of the fifth graders scored “proficient” on
the state’s October math exam. My homeroom was particularly lagging,
so the principal decided that twice a week my students would skip
Specials — a rotation of arts and athletic classes — and instead use
the period for math remediation. On paper the idea sounded great; in
reality it was ill-conceived. Every Tuesday and Thursday morning
students would spend an hour filling in math worksheets — also known
as dittos — under the watchful eyes of everyone from the gym coach to
the Taiwanese exchange teachers who taught Mandarin.

Charters schools like PEC were supposed to “save” students who had
been failed by neighborhood public schools. But the school’s inability
to provide proper, useful interventions highlighted deficiencies in
both leadership and structure.

Looking back, there were red flags. Our principal, a former colleague
of Kilgore’s, had been the director of technology on and off for seven
years before being promoted to the head of the school. We had a chief
academic officer on staff, but there was no school-wide curriculum,
save for the hodgepodge of textbooks teachers found in their
classrooms.

While the rhetoric around student achievement indicated high
expectations, the school’s actions told a different story. Almost
every month, during the school day, the student council hosted a dance
to raise funds. The fact that these monthly events were interrupting
learning time, or that students who couldn’t afford to go were forced
to sit idle in the classroom, seemed secondary to the cash they could
rake in.

Then there were the misguided academic choices. In my second year at
PEC, Spanish classes were replaced with a Mandarin program through
Michigan State University. With basic literacy in the school well
below the national average, children were suddenly expected to master
the characters and tones of a new language, all in the name of one day
competing in the global marketplace. In reality the course — which
cost the school $180,000 a year — quickly devolved into chopstick
obstacle races and anime YouTube video sessions.

While the school had many excellent, hardworking teachers, it lacked
purposeful systems and governance. New products and programs were
constantly pushed into classroom with very little follow up or follow
through. Despite the promise of being observed by an administrator
once a week, my classroom was only visited twice during that first
year.

During my second year, the haphazard manner in which the school was
run was magnified when Kilgore announced he would be leaving PEC for
an unspecified period of time to serve as the executive director of
the Michigan State University-Good Schools Resource Center, an
institute funded by the Skillman Foundation.

This move raised questions. I wondered about the extent of PEC’s
masked dysfunction. How could someone running a school that lacked
intervention systems provide multiple city schools with support
resources? More broadly, I questioned the implications for the rest of
the city’s education reform efforts.

________________________________

Through the heft of its donations and the power it wields, the
Skillman Foundation has been able to shape education policy in Detroit
for years. In 2006, the philanthropy committed to giving $100 million
over ten years, and ensuring a full $600 million would eventually
reach, schools in six high-density neighborhoods they call Good
Neighborhoods and Good Schools.

In addition to giving, the foundation has led various reform efforts.
In 2010, it helped bring Teach for America back to Detroit (TFA had a
short stint in 2002 but left because of a lack of placement
opportunities) and played a significant role in the creation of
Excellent Schools Detroit, a clearinghouse for information used by
school shoppers.

A CEE Trust report from 2010 describes the philanthropy’s role in the
city thusly: “Detroit lacks a single political or central governance
system spearheading a citywide reform agenda. Skillman views its role
as filling this void, stabilizing and coordinating the reform
infrastructure from outside typical district and city leadership and
authority structures.”

At the time, I viewed Skillman as it intended to be seen: a beacon of
light in this educational Dark Age. So its choice to hire Kilgore felt
surprisingly misguided, especially for an organization with so much at
stake in the city’s reform agenda. The very things the Good Schools
Resource Center was meant to encourage — structured resources and high
student achievement — PEC lacked.

Skillman didn’t see it that way. In its 2011 annual report “Tenacious
for the D: Ordinary Heroes Do Extraordinary Things for Detroit Kids,”
Kilgore is featured as one of the city’s ten “ordinary heroes.”

“When Jessie E. Kilgore Jr. talks about Detroit youth, he locks your
eyes and flashes an electric smile,” the hagiographic profile begins.

________________________________

My interactions with this “ordinary hero” were limited. The most
memorable instance occurred during a school staff meeting last May.

Kilgore had been gone from the school for a year and a half, but his
influence was still pronounced. When he left for Skillman, the board
never appointed a new superintendent, instead promoting the chief
academic officer to interim superintendent. This move left the
school’s leadership in limbo and meant many on staff continued to view
Kilgore as an authority. Nobody batted an eyelash when he occasionally
called staff meetings, like this one in May.

Adding to the confusion of Kilgore’s consistent behind-the-scene
machinations were rumors that he was still being paid by the school.
And so at the meeting, feeling frustrated by all I was witnessing, I
decided to ask. We locked eyes, more or less, and without a moment’s
pause Kilgore flatly denied being on payroll during his leave of
absence. “No, I’m not,” he said matter-of-factly before flashing the
room his electric smile. He continued with the next line on the
agenda.

Needing to return to my classroom for a meeting with a parent, I got
up a few minutes later. As I made my way towards the back of the gym,
Kilgore stopped me. “Lady in red!” he called out. I had been on staff
for three years, and he did not know my name.

“For transparency,” he began, stressing the second word. “I just want
to say I am not on payroll, but my consulting company is.”

The words “consulting company” hung in the air, but no further
explanation was given. What the company did, or even what it was
called, remained a mystery. That August I sent in a Freedom of
Information Act to the school’s board and lawyer.

What I learned was that in April 2012, three months after announcing
his departure from PEC, Kilgore signed a nine-month contract for
$70,000 to consult with the school board as EdConsult LLC — a company
he registered four days before signing the contract. The following
school year, when Kilgore still hadn’t returned and the former chief
academic officer assumed his role as interim superintendent, the
EdConsult contract was re-negotiated and signed for a second time.

Assigning vague but far-reaching responsibilities, the contracts asked
Kilgore to participate in board meetings, train the interim
superintendent, and manage the since-halted construction of a new high
school. As a former teacher whose classroom lacked a pencil sharpener
and lined paper, I was bemused as to how so much responsibility and
money would be invested in such amorphous tasks. I began to wonder: Is
this happening at other schools as well?

________________________________

The answer, it turns out, was yes. Earlier this month, the Detroit
Free Press released a stunning, yearlong investigation on charter
schools in the state. In short, the paper found that while Michigan
has spent roughly $1 billion on charter schools, public accountability
has plummeted, and schools have floundered.

In charter-heavy Detroit, permissive regulations have created an
environment ripe for mismanagement.

According to the National Alliance for Public Charter Schools, Detroit
ranks number two nationally for charter enrollment. The city is right
behind New Orleans, with over half of its school-aged students
attending a charter school in the 2012-2013 school year. That number
will no doubt rise now that Michigan has lifted its cap on charter
schools. Even more pernicious, the majority of them are run by
for-profit education management organizations (EMOs). According to a
report by the National Education Policy Center, Michigan has the
highest proportion of for-profit EMOS running their charter schools —
79 percent of the total.

Privatization and limited oversight have conspired to produce a new
figure: the education entrepreneur. In the chaos of the Detroit school
system, education entrepreneurs see an opportunity for
experimentation, innovation, and venture capital. And the
decentralized nature of charter schools works to their advantage. With
little coherence across schools, the issue of serial education
entrepreneurs emerges. Those with limited track records of success are
able to wedge their ways into school after school, with nobody
checking up on past performance.

Kilgore is a paradigmatic example.

In 2007, while he was running PEC, Kilgore founded Transitions
Consultants, LLC (and its counterpart, Transitions Employment
Services, LLC) with fraternity brother Jegede Idowu and businessman
Kareim Cade. At the time Kilgore was PEC’s superintendent, Idowu was
PEC’s chief financial officer, and Cade worked for Colonial Life, a
supplemental insurance provider used by PEC.

With the founding of Transitions, Kilgore extended and broadened his
entrepreneurial reach in the booming charter sector. From school
leader to consultant, Kilgore positioned himself as the head of a
for-profit EMO providing services to competing schools.

Peddling a five-phase plan that decreased in price as schools
transitioned to self-management, Transitions landed contracts for the
2008-9 school year with George Washington Carver Academy (GWCA) and
its neighborhood competitor, Northpointe Academy. Both schools had
track records of low academic performance, and GWCA had recently been
dropped by its authorizer, Central Michigan University. When
Transitions came along, both schools were chartered by the bankrupt
and swamped Highland Park School District — which was most likely
attracted to the 3 percent per-pupil fee it was entitled to as
authorizer. Desperate for transformation, the GWCA was drawn to
Transitions’ seemingly attractive business model and ostensibly
successful founders. It seemed too good to be true.

And it was. By the end of year one, the academy was still in terrible
academic shape. As the management company prepared for its second year
with the school, rumors circulated about financial challenges and an
inability to pay teachers in a timely fashion.

After a disappointing meeting in August 2009 where Kilgore announced
pay would be late by two weeks, the frustrated teachers attempted to
form a union. Threatened or simply unwilling to countenance
opposition, Transitions Consultants, LLC gave their sixty-day notice
of contract termination that September. In board meeting minutes from
that month they cite “teacher tension” as one of the reasons. The
school year had just begun.

What should have been a clean break was anything but. In November,
Transitions sued GWCA for over $230,000 in unpaid invoices. The
for-profit EMO felt entitled to the monies not because of a
contractual obligation, but because the school had not objected to the
invoices in a reasonable amount of time.

Reviewing board meeting minutes from that time period, questions about
unnecessary, exorbitant, and disorganized billing arise time and
again.

For example, in August, a Transitions employee, Carlos Johnson, (who
has also been contracted by PEC over the years) ran a marketing
campaign for the school by handing out postcards and t-shirts at a
booth in downtown Detroit. Transitions invoiced GWCA $30,000 for the
weekend marketing stint. When asked about remaining funds at an
October 12 board meeting, Johnson said he would get back to the
school. There is no documentation of him following up.

At a budget meeting on October 20, it is revealed that GPS Educational
Services (a company Transitions contracted for special education
services that has also been contracted by PEC) invoiced the school for
$200,000, even though the school budget allocated only $111,000 for
their services.

At the same meeting, Carmella Hardin, an independent accountant who
GWCA hired after Transitions gave notice, recommends the
discontinuation of the electronic signature feature because while
reviewing the books she noticed, “Checks were being cut without
approval and duplicate invoices were being entered and paid.”

With GWCA and Transitions battling over money, the school’s day-to-day
responsibilities of educating kids took a backseat. Board meeting
minutes from the time period show a slew of angry parents, guardians,
and educators vocalizing concern.

One parent complained that her fifth-grade son was given an
eighth-grade math book. A mother was saddened to hear that the school
couldn’t afford paper or make copies because Transitions had allegedly
stopped paying the monthly Xerox bill. Another mother was furious when
she discovered the IEP (Individualized Education Plan) her daughter
received from GPS Educational Services was allegedly the same one from
the year before.

By the winter, the teacher’s health insurance had stopped being paid —
money, however, was still being taken out of their checks. While
Transitions claimed they paid the bill every month, board meeting
minutes from January 11 tell a different story. According to the
management company that replaced Transitions, Blue Cross Blue Shield
was contacted and insisted the opposite — Transitions, they said, had
stopped paying.

Wising up, GWCA ended up countersuing Transitions. The two eventually
settled for an undisclosed sum, and by 2010, Transitions was no more.

Despite all of this, Kilgore was still the superintendent at my
school, PEC. Idowu continued as PEC’s chief financial officer for a
time, but lost his job in January 2010 amid financial instability
(board meeting minutes indicate that in February 2010 PEC had only
$16,000 in their bank account). Cade started an insurance company,
Great Lakes Benefits, which has since been contracted by PEC to
provide supplemental insurance for the teachers and staff.

Like Silicon Valley entrepreneurs who test out an idea, fail, and move
on to new projects, the founders expunged Transitions from their
“education portfolios” as they moved to their next ventures. Despite
robust Internet presences, LinkedIn accounts, and online CVs,
Transitions is rarely, if ever, mentioned.

________________________________

“I have a saying,” Kilgore says in a video accompanying Skillman’s
2011 annual report. “I say if it’s good for kids, then it’s good.
Right. If it’s not good for adults, oh well! If it’s not good for the
status quo, oh well! But if it’s good for kids, then in my book it’s
something good, and that’s something we should move forward with.”

Kilgore sits in front of various computers and tablets, leads a Good
Schools Resource Center mini-meeting, taps on a BlackBerry, and
generally looks busy. What is never explained in the video or article
is what Kilgore and the Good Schools Resource Center actually do.
After some difficulty getting in contact with Kilgore, a staffer from
the Skillman Foundation agreed to help me interview the elusive
executive director.

In the ensuing phone conversation, Kilgore rattled off various
programs and vendors with which he recommended the schools contract.
His descriptions were long-winded but basic, lacking any more depth
than an explanation on a website.

When he revealed his aspiration to one day be a college president, I
realized I need to get a better handle on the success of this
seemingly invincible education entrepreneur.

“In your opinion, what past accomplishments qualify you to run the
Good Schools Resource Center?” I asked.

“I’ve been a teacher, an athletic director, a support services
director, a principal, a superintendent – I’ve had four Sylvan
Learning Center franchises that I operated for a number of years. Two
in Detroit, one in Southfield, and one in Auburn Hills,” he told me.

After cutting him off to ask about the Sylvan Learning Centers, I let
him continue.

“Educational background, of course with a master’s and PhD in
Education [from Walden University Online]. And [I’m] pretty connected
in the city, [I’ve] been around here my entire life.”

Despite my prodding, Kilgore never offered Transitions or EdConsult —
two massive education-related endeavors he initiated — until I brought
them up.

“Oh yeah, yeah, yeah. I forgot about that. So Transitions,” he
chuckled when I finally mentioned the elephant in the room.

________________________________

This hesitation to disclose past ventures is part of a disconcerting
trend that treats education endeavors like tech start-ups. You haven’t
heard of Odeo, the failed podcast company the Twitter founders
initially worked on? Probably not a big deal. You haven’t heard about
the failed education ventures of the person now running your district?
Probably a bigger deal.

When we welcome schools that lack democratic accountability (charter
school boards are appointed, not elected), when we allow public
dollars to be used by those with a bottom line (such as the for-profit
management companies that proliferate in Michigan), we open doors for
opportunism and corruption. Even worse, it’s all justified under a
banner of concern for poor public school students’ well-being.

While these issues of corruption and mismanagement existed before, we
should be wary of any education reformer who claims that creating an
education marketplace is the key to fixing the ills of DPS or any
large city’s struggling schools. Letting parents pick from a variety
of schools does not weed out corruption. And the lax laws and lack of
accountability can actually exacerbate the socioeconomic ills we’re
trying to root out.

As seen at PEC and GWCA, decentralized charter districts can make
mismanagement easier to disguise and replicate. As the number of
unregulated charter schools increases in the city, the number of
education entrepreneurs with their hands in the pot will also
inexorably rise.

A further flaw with the marketplace solution is the premium it places
on the superficial. Last summer DPS contracted public relations firm
Skidmore Studios to revamp their image. Faced with parents opting out
of the district, DPS believed public perception was the problem to be
solved. In response, Skidmore helped the district create a “Customer
Service Initiative.”

When all options are focusing on the status quo — sparkling customer
service to woo children through the door — what happens once students
are actually through the door and enrolled?

________________________________

Last summer, I was walking to the outdoor market when I ran into
Jenay. She stood behind a metal fence surrounding her housing
development, applying sparkly lip gloss. Like many previous summers,
Jenay had been recommended for summer school — this time I had made
the recommendation. But this year she decided not to attend.

“I don’t know,” she shrugged after I asked why she was staying home.
“I didn’t feel like it.” Her shimmery lips gave a half-smile, but
didn’t give me anything more.

In October, I visited PEC for the first time since leaving. Making my
way around the campus, I noticed Jenay was nowhere to be found. I
thought it must have been a sick day, but when I later followed up
with a former colleague she informed me Jenay hadn’t shown up at all.
She no longer went to PEC, and none of the teachers I spoke with knew
where she was now enrolled.

The promised solution, the better alternative, had let her down. Where
Jenay now attends school and how she is doing is anyone’s guess. She
has fallen through the very cracks PEC promised to mend.

*Jenay’s name has been changed.
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