[this is will the last thing i post about this]

In article <[EMAIL PROTECTED]>, 
[EMAIL PROTECTED] (Christopher Hicks) wrote:

> On Thu, 13 Dec 2001, _brian_d_foy wrote:
> > [EMAIL PROTECTED] (Christopher Hicks) wrote:

> > > On Thu, 13 Dec 2001, Chris Prince-Colbath wrote:

> > > > Allow customers to post anonymous ratings/reviews of the trainers on
> > > > the list and be done with it.

> > > Open public feedback has worked quite well for Ebay, Amazon, imdb and many
> > > others.

> > actually, it hasn't.

> Actually it has.

it provided value to you, as the consumer, but took a lot of work
on the part of the provider.  such effort is usually beyond the
motivation of volunteers.  you benefited from things that were created
at great expense to get you to participate in another part of the
business.  look at all the of guidelines and policies that each of
those organizations have in place.  someone enforces those, and
they get paid to do it because the company gets something out of the
expense. there's no similar upside here, but a lot of work.  those
companies certainly aren't Wall Street darlings either.  not too
many people think doing a lot of work and losing money defines
success anymore.

let's remember that i've been running Perl Mongers for quite a while,
and i've had the benefit of lots of advice from the people who ran
TPI.  lots of people have volunteered to do lots of things, and almost
all of them never happened mostly because the project was
too ambitious in scope and brought the volunteer little value. i always
see a lot of people carping about how easy things are, but very few
people actually doing these easy things, and even few people keep
doing them.

> > all have had numerous problems with publishers and the like submitting
> > false reviews and pretending to be people they aren't to load a
> > particular project with good or bad reviews as appropriate.

> There are problems.  It's life.  So!?  If anecdotal problems meant that
> projects weren't successful, there's never been anything successful.
> Bah, humbug!  Grave robbers got in the pyramids.  TCP made it too easy for
> people to steal connections.  Amazon sued B&N for patent infringmenet.

those sorts of exploits took work of a great number of people, most 
with a vested or financial interest in the outcome.  money is a strong
motivator.  something has to make the project worthwhile to the person
who undertakes it.

> I have found that the feedback systems I mentioned have been quite
> successful.  I've watched many movies that I otherwise wouldn't have
> because of imdb.

those are different sorts of systems though.  IMDB and Amazon both
have access to loads of consumer and purchase information, and can
statistically make recommendations based on a very large N.  however,
they both rate identical commodities that you can purchase anywhere
you like.  you've gotten away from rating the vendor, which is what
a vendor directory would do.  People aren't going to fly half-way around 
the world to take a Perl course because it rated better than the local
one.  in this case the consumer has very limited options because the
transaction requires physical presence.
-- 
brian d foy <[EMAIL PROTECTED]> - Perl services for hire
CGI Meta FAQ - http://www.perl.org/CGI_MetaFAQ.html
Troubleshooting CGI scripts - http://www.perl.org/troubleshooting_CGI.html

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